Shipping Policy

We aim to provide a smooth and eco-conscious delivery experience, starting the moment you place your order. Here’s how we handle your shipments:

Our Shipping Approach

  • Many items ship directly from trusted manufacturing facilities and fulfillment centers to reduce storage, packaging waste, and delivery times.

  • This process helps us maintain competitive prices, offer reliable products, and support sustainability.

1. Order Processing & Shipping Fees

  • Processing Time: Please allow 2–5 business days for order processing. During high-demand periods (holidays, promotions), processing may take up to 6 business days.

  • Shipping Fee: Flat rate of $6.99 on all orders.

2. Estimated Delivery Times

  • United States: 8 – 14 business days

  • Canada / UK / Australia: 10 – 16 business days

  • Other International: 14 – 21 business days
    Note: Delivery times may vary due to high volume or customs processing.

3. Tracking Your Order

  • Once shipped, you’ll receive an email with tracking information.

  • Tracking Delays: Updates may take 1–3 business days to appear. A delayed update does not mean your order is lost; it’s still on its way.

4. International Shipments & Customs

  • DDU (Delivered Duty Unpaid): Customs duties, taxes, or fees are the customer’s responsibility.

  • Posimasyβ„’ is not responsible for customs delays.

  • Fees are generally low, but they vary by country.

5. Changes or Cancellations

  • To modify or cancel your order, contact us at service@domoraee.com within 12 hours of purchase.

  • Once an order is in processing, changes or cancellations are not possible.

6. Lost or Damaged Packages

  • Damaged Items: Send a photo within 72 hours of delivery for a free replacement.

  • Lost in Transit: If the carrier confirms your order is lost, we will send a replacement at no charge.

We’re committed to delivering your products safely and sustainably. Thank you for choosing Posimasyβ„’.